Updated March 31, 2026
The purpose of this Privacy Notice (“Notice”) is to inform (1) visitors of the DoubleLine (the “Company,” “our,” “we,” or “us”) website and our media subscribers, and (2) representatives of companies that we conduct business with, of the categories of personal information we collect and the purposes for which we use such personal information. This Notice is intended to comply with all applicable laws, such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, “CCPA”). If any provision below conflicts with a legal requirement, then the Company will comply with applicable law.
1. Collection and Use of Personal Information for Business Purposes
The Company may receive, use, and disclose your personal information for business purposes only and consistent with applicable laws. Where the Company discloses personal information to third parties, it does so for the same business purposes described below and where appropriate, requires that such parties maintain its confidentiality and maintain appropriate systems, processes and policies and procedures to ensure its security safeguards and protection.
For DoubleLine Website Visitors and Media Subscribers:
For Business Representatives:
The categories of third parties to whom we disclose your personal information depend on, among other things, our relationship or interaction with you. Such third parties may include the following:
2. California Privacy Rights
If you are a California resident, the CCPA provides you with the following rights with respect to your personal information:
California law requires us to identify, for the 12-month period prior to the date of this Privacy Notice, what information we have “sold” or “shared” about you. Please be assured that we do not sell or rent your personal information to third parties. Instead, there are instances where we share personal information, which may include your name, email address, phone number, and device ID, with advertising partners who may provide you with personalized services or customized offers. You have the right to opt-out of such sharing. To read Google’s security and privacy policies and adjust your privacy setting, please go to https://policies.google.com/privacy?hl=en.#infochoices. You can choose not to have your data used by Google Analytics by downloading their opt-out browser add-on. To download the opt-out browser, please go to https://tools.google.com/dlpage/gaoptout. For more information about Adobe Analytics, or to opt out of Adobe Analytics, please go tohttps://www.adobe.com/privacy/opt-out.html. Our Site responds to global privacy control or “GPC” signals, which means that if we detect that your browser is communicating a GPC signal, we will process that as a request to opt that particular browser and device out of sales and sharing (i.e., via cookies and tracking tools) on our Site. Note that if you come back to our Site from a different device or use a different browser on the same device, you will need to opt out (or set GPC for) that browser and device as well. More information about GPC is available https://globalprivacycontrol.org/. You can also opt out of online tracking on our Site via the cookie preference tool.
3. Sensitive Personal Information
Your sensitive personal information will not be used for any additional purposes that are incompatible with the purposes listed above, unless we provide you with an updated Notice with those additional purposes.
4. Submitting Requests and Contacting Us
You may submit requests to delete or to know the personal information we have collected about you by emailing us at Privacy@DoubleLine.com or by contacting our toll-free telephone number at 1 (800) 285-1545.
We will respond to your request in compliance with the requirements of CCPA or other applicable law.
5. Verification of Your Identity
When you exercise your rights and submit a request to us, we or our partners will verify your identity and may ask for your name, telephone number, email address and other applicable identifying information. We also may use a third-party verification provider to verify your identity.
We will inform you if we are unable to verify your identity.
6. Non-Discrimination
If you make a request under the CCPA, we will not discriminate against you in any way. For example, we will not impose penalties or offer different benefits or services based on your submission of a request.
7. Authorized Agents
You may permit an authorized agent to submit a request on your behalf. In such cases, we will require your agent to provide us with applicable documentation, such as a power of attorney or your written instructions with your notarized signature, to evidence your agent’s authority to act on your behalf. We may also contact you to verify your agent’s authority or the request that was submitted to us. In order to protect your privacy and the confidentiality of your personal information, we will not process requests without adequate verification.
8. Automated Decision-Making
We generally do not use automated decision-making technology, as that term is referenced in the CCPA. If we make use of automated decision-making technology, you will be informed through an updated Notice.
9. Record Retention
We may retain your personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or regulatory requirements. We strive to retain your personal information no longer than is reasonably necessary to carry out the purposes listed in this Notice or as required by law. The criteria used to determine our retention periods include: (a) the length of time we have an ongoing relationship with you and provide services, (b) whether there is a legal obligation to which we are subject, and (c) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
10. Privacy Policy Changes
DoubleLine reserves the right to modify its privacy policies and practices at any time, but in the event that there is a change that affects the content of this Notice materially, DoubleLine will inform you of such changes in accordance with applicable law.